Research Insights

Capturing the value of regionally-based social services

As the nation’s attention again turns to bushfire, drought, regional mental health and family support, we are reminded of the important role social services play in the aftermath of community disasters. In this piece, CSSA Research Director, Brenton Prosser, overviews recent work that seeks to capture the value of the services from locally-embedded...

Simple strategies for communicating the impact of social service programs

Image: Shutterstock Times are changing. Not only do you have to be good at what you do, increasingly you need to show the outcomes of what you do. CSSA Research Director, Brenton Prosser, explores some simple strategies for social service providers to display their good work with more impact. Around the world, governments need more hard...

Schools as ‘wrap-around hubs’ in disadvantaged communities

By Brenton Prosser PhD Over the last few years, there has been growing interest around school-led community initiatives to respond to challenges in areas of entrenched disadvantage. It is not as though community hubs are a new idea, while place-based projects have been around for over a decade. But it raises the question of what...

Any Shift to Outcomes Based Funding for Social Services Must Proceed in Partnership

FOR SOME TIME NOW, HEALTH AND SOCIAL SERVICE PROVIDERS HAVE POINTED TO THE CONTRADICTION OF BEING FUNDED BY THE NUMBER OF SERVICES THEY DELIVER FOR PROGRAMS THAT ESPOUSE BETTER CLIENT OUTCOMES. NOW, WITH INCREASED COMMONWEALTH GOVERNMENT INTEREST IN OUTCOMES BASED APPROACHES, IS THIS A CASE OF BE CAREFUL WHAT YOU ASK FOR? The traditional way...